If a patient has recently been released from a hospital stay that qualifies them to participate in Transitional Care Management a user would first need to begin a "New Discharge" for the patient within ThoroughCare. This article will cover how a user is to go about beginning a new discharge from the patient view page.
Navigate to the Patient View Page:
To begin a new discharge, navigate to the search bar at the top of the Dashboard. Enter first name, last name, or EHR ID to filter your patients.
From the "Patient Search" results page, a user can open the view page by selecting the patient's Name, EHR ID, or by clicking "View" under the Actions column.
Upon reaching the patient view page select the "TCM" tab and click the "New Discharge" button.
Once "New Discharge" is clicked the user will then be taken to the New Discharge pop-up. Take a second and look over the information that is to entered by the user.
Note: If you are unsure of the level of decision making involved there is a helpful link to help you determine which level to choose for your patient.
If the patient is a candidate for TCM services click to check the "Patient was discharged and is a candidate for TCM services" checkbox.
Next, add the date of discharge by clicking the box located below "Discharge Date".
Click to select the date in which the patient was discharged the pop-up calendar.
Note: Notice that future dates are non-clickable, this is because a user cannot begin a discharge for a patient that has not yet been discharged from their care facility.
Next, record the name of the facility from which the patient was discharged from.
Note: A facility must first be created on the "Discharge Location" page to be chosen from the "Discharged from" dropdown, to learn how to create a new discharge location click here.
Once clicked, a dropdown box will appear. Click, or begin typing to narrow the list of facilities down. Click to select the facility the patient was discharged from.
Next, describe the patient's admission reason. Click within the "Admission Reason" box to begin typing.
Whenever the user has finished filling out the "Enter a new discharge for TCM" form, remember to click the "Save" button located in the bottom right hand corner of the pop-up.
Once "Save" is clicked the new discharge will be created.
Note: The TCM requirements must be completed by the deadlines given if TCM is to be billed.
You will be able to view a patient's status by navigating to the Patient View Page and selecting the "TCM" program tab. From here, a user will see the new discharge displayed in the TCM table, highlighted below. References this section if the user would like to check the status of the patient's TCM.
For more information on beginning a new discharge, not discussed in this article, chat with a ThoroughCare professional by clicking the blue chat bubble in the bottom right hand corner of every ThoroughCare screen!