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Adding a New Discharge Location/Facility
Adding a New Discharge Location/Facility

How to Create a New Facility for Use in a TCM Discharge

Bill Ruby avatar
Written by Bill Ruby
Updated over a week ago

ThoroughCare has added a new feature to the Transitional Care Management program that allows users to create a list of facilities to choose from when beginning a new discharge. Continue through this article to learn how an Admin can begin creating their list of facilities.

Note: Only Admins can add new discharge locations

Navigate to the Discharge Locations Page:

Travel to create a new discharge location, a user must first select the "Discharge Location" menu item underneath an Admins "Management" tab.

Once the "Discharge Location" page loads, take a look at the provided table.

Note: If no discharge locations have been created on your current practice, this table should be empty.

To add a new discharge, simply click the "+ Add new discharge location" button located in the upper right hand corner of the screen.

Once clicked, the "Add Discharge Location" pop-up should appear. Notice that only the name for the Discharge Location is needed.

Click within the text box to type out the new facility's name.

Once the facility name is added, the location can now be saved. Click the "Save" button located in the bottom right hand corner of the pop-up.

Note: Admins can edit existing discharge location names, so there should be no worry if something is spelled wrong or if a facility name changes.

Notice that once the new location is added it will be added to the table shown on the "Discharge Locations" page.

Note: The table is configured to list the created facilities in alphabetical order, since in this example we added a location that began with "T" it is positioned towards the bottom of the list.

If a user would like to update the name of a facility, they would simply need to click the "Edit" button positioned to the right of the target location in the table.

Note: This will bring up the "Edit Discharge Location" pop-up. It will look exactly like the "Add Discharge Location" pop-up.

If a facility needs deleted, select the "Remove" button

Once clicked, the browser should ask the user if they are sure they would like to delete the discharge location. Select "OK" to continue.

If an admin has access to multiple practices, and would be interested in copying a created location to all sites/practices then they can click the "Copy to All" button located to the right of the target facility under the "Actions" column.

Note: Once a discharge location is added it will be populated within the "Discharged From" dropdown list that can be seen whenever a user has begun a new discharge.

To get to the "Discharged From" dropdown, navigate to the "Transitions" tab when viewing a patient who is in TCM.

If this is the patient's first discharge, you will be taken to the following screen (skip to the next section for instructions regarding patients who have an ongoing transition).

For Patients With a New Discharge

Once you reach this screen, click on the "+ New Discharge" button and the "Discharged From" dropdown will appear.

For Patients With an Ongoing Transition

Navigate to the "Transitions" tab, where you'll see the patient's current ongoing transitions.

The blue "+ New Discharge" button is unable to be selected as there are ongoing transitions that need to be addressed first. Proceed by clicking the "View" button on the latest transition.

You will then reach the page below. To get to the "Discharged From" dropdown, click the "Discharge Overview" section as shown.

The "Discharged From" Dropdown

Once you see the "Enter a new discharge for TCM" pop-up, navigate to the "Discharged From" section and click on the dropdown list to select the relevant facility responsible for the discharge.

To access other helpful ThoroughCare articles in the Knowledge Base or to get help from the ThoroughCare Support team members, click the β€˜i’ icon in the top right corner of the software next to the username and use the appropriate link!

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