After patient claims are created in ThoroughCare, they can be submitted to Azalea Health in a few easy steps. Here are some best practices to successfully submit patient claims from ThroroughCare to Azalea Health.
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Individual Claim Submission
To submit an individual claim to Azalea Health, navigate to Billings and Claims from your ThoroughCare dashboard.
From the Billings and Claims page in ThoroughCare, find the claim to submit and select the blue Submit icon in the Actions column for the claim.
A claim confirmation box will appear in the top-right corner of the dashboard once the claim is successfully uploaded to Azalea Health.
To view the claim in Azalea Health, navigate to the patient dashboard, then select Billing History.
The claim will appear in the "Payments & Charges" section, and the "Tx Date" will match ThoroughCare's Date of Service.
Bulk Claim Submission
Due to ThoroughCare's seamless integration with Azalea Health, submitting claims in bulk can be done in a few simple steps.
From your ThoroughCare Dashboard, navigate to Billings and Claims.
You may filter your claims list to view specific claims.
You may select specific claims in your list or use the Select All checkbox at the top of your claims list to select all.
Select the Bulk Actions dropdown and then select Submit All.
A claim confirmation box will appear in the top-right corner of the dashboard once the claims are successfully uploaded to Azalea Health.
Note: The upload time for bulk claims into Azalea Health will vary depending on the number of claims selected to upload.
To view the claim in Azalea Health, navigate to the patient dashboard, then select Billing History.
The claim will appear in the "Payments & Charges" section, and the "Tx Date" will match ThoroughCare's Date of Service.
To access other helpful ThoroughCare articles in the Knowledge Base or to get help from the ThoroughCare Support team members, click the ‘i’ icon in the top right corner of the software next to the username and use the appropriate link!