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Overview
This article will discuss how to document a patient's death in ThoroughCare record, including updates to their patient demographics and program enrollments.
Before proceeding, log any outstanding time before continuing the process. Once a patient is marked deceased in a program, users can continue to document on the patient; however, they will no longer be able to perform tasks such as log additional billable or non-billable time, perform annual wellness visits, or add patient vitals.
Steps to Documenting a Patient's Death
The following steps can be performed in any order. ThoroughCare will automatically direct users to ensure that all documentation has been completed, so they can choose the workflow that works best for their needs.
From Patient Info:
Go to the deceased patient's 'Patient Info' tab and click 'Edit Patient'
Enter the date of the patient's death in the 'Date of Death' field
Click 'Save'
Note: If the patient is currently active in any programs, ThoroughCare will route users to the patient's program enrollment screen.
From Care Management:
Go to the deceased patient's Care Management tab and open an active program's 'Enrollment and Consent' modal
Set the 'Change enrollment status to' field to 'Patient Deceased'
Scroll to the bottom of the modal and enter the patient's date of birth to confirm their deceased status
Click 'Save'
Note: If the patient's 'Date of Death' has not been added, ThoroughCare will route users to the patient's 'Edit Patient Info' modal.
Once a patient's death has been documented in one enrolled program, any additional programs that had an active enrollment will be automatically updated, as well. Any future calls or tasks related to the patient will also be automatically deleted.
For further assistance, click the ‘i’ icon in the top right corner of your ThoroughCare screen to access additional articles and training videos, submit ideas, or contact ThoroughCare Support.