ThoroughCare

How To Complete ThoroughCares Import Template

Importing Patients

Add and save addendums to completed patient notes.

Adding Addendums to Notes

Install Google Chrome to unlock ThoroughCare's full capabilities

Installing Chrome

This article discusses ThoroughCare's Medication table and its functions

Medications

How to manually add new patients in ThoroughCare.

Create a New Patient

How to Navigate and Use the Patient View Page

Navigating the Patient View Page

Create and Edit Users

How to delete (NOT INACTIVATE) a patient.

Delete A Patient

Learn how to Easily Enable 2FA for a User Account

Enabling Two-Factor Authentication

Changing a Password Without and With Being Logged in

Forgot/Change Password

The Inactive Statuses for program enrollment have been updated to include more statuses that might better reflect a patient’s condition.

Inactive Enrollment Statuses

Patient profiles may now be updated with their referring provider.

Add Referring Provider

A user report that allows users to easily view the details of the time logged for each of their patients during a selected date range.

Daily Logged Time Report

Assessment based automations into Patient's Care plan

Assessment Recommendation Automations
Reference Guide

Users may now view software about information for ThoroughCare Care Delivery product and Analytics.

About Software Version

CCM Worklist Overview

How to update a deceased patient's record.

Documenting a Patient's Death

The Task List Panel allows users to create, assign, and complete tasks in order to assist users in their daily workflows.

Task List

Providers may now perform Care Plan sign-offs for multiple patients at once.

Bulk Provider Sign-off

Care Plan Items can be updated using new status definitions in order to better track measurable outcomes.

Statuses for Care Plan Items

Restrictions can be applied to user profiles to limit access on selected programs.

Program Restrictions for Users

How to directly message with patients via ThoroughCare's Messages Module

Patient Messaging

Limiting the risk associated with multiple users documenting on a patient at the same time

Patient Chart Lock

Care Plan Summary Report Templates

How to customize and generate patient Care Plan Reports

Care Plan Summary Report

Information about monitoring your bulk care plan generation/upload and bulk claim upload.

Job Status Monitoring

Revamped functionality for increased efficiency, configurable values for patient interactions and outcomes, peer calendaring, & updated UI.

Calendar

Adding Conditions

Overview of the User Interface

Bill Ruby

Grace Redifer

Shane Usher

Welcome to ThoroughCare - We'll help you get started

Getting Started

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you