Article Section Links:

Adding New Risk Level (Admin)

Editing or Deleting Risk Level (Admin)

How to Assign a Risk Level to a Patient (User/CM)

Using Risk Levels to Filter the Worklist (User/CM)

To travel to the Risk Levels page, click the "Risk Levels" menu option listed underneath "Management".

Once on the "Risk Levels" page, notice the current created risk levels listed in the table provided.

Note: If no risk levels have been defined for the practice the admin user is viewing, the table highlighted in the screenshot below will be empty.

If the user wishes to define a new risk level, select the button labeled " + Add new Risk Level " located in the upper right hand corner of the screen.

Once clicked, the user will be presented with an "Add Risk Level" pop-up. First, the user must name the risk level. Select the top text field, and begin typing the name which should be used for the risk level.

Note: Once a risk level is created, an admin user has the ability to edit said risk level at any given time in the future.

After the name has been chosen, click the color drop-down bar highlighted in the screengrab below to select a color for that particular risk level.

Choose a color from the dropdown selection that appears.

If the user would like to use a different color than what is offered in the dropdown click the blue "Randomize" button located directly below the color dropdown.

Once a color is chosen and the risk level name is identified, select the "Save" button to create the new risk level.

ThoroughCare will notify the user that the new risk level has been created with a green confirmation message in the upper right hand corner of the screen. If the user wishes to refresh the page click the orange "Please click here to refresh" message which will appear below the confirmation message.

Notice that the new risk level will appear at the bottom of the table.

If a risk level needs moved the user can modify the order by clicking the "up and down" arrows located to the left of the target risk level under "Order".

Note: To move a Risk level down select the arrow facing down, or a user can click the arrow facing up to move the target risk level up.

Use the "Edit" and "Remove" buttons located to the right of a target risk level to edit or delete a created risk level.

First, the user must navigate to the patient's view page. Once on the patient's view page, one can check the patient's current risk level by viewing the "Patient Information" section.

Note: If a risk score was never assigned, the "Risk Level" should read "N/A".

To add a risk level to a patient, select the "Edit Patient" button located in the top right hand corner of the screen, or click the "Pencil" icon located to the right of the "Patient Information" section (both shown below).

If a user is editing the risk level via the "Patient Information" section, simply click the drop-down list under "Risk level" and select the correct level that is to be assigned.

If the user wishes to choose the risk level on the "Edit Patient" pop-up, they will need to scroll all the way to the bottom of the pop-up until the "Risk Level" field is visible. Then one must select the correct risk level that is to be assigned from the supplied dropdown.

Once the risk level is chosen, the user will have to save the changes made by clicking the "Save" or "Update Patient" button.

Note: If the User leaves the page before saving the new risk level, the change will not be saved.

Notice that the change in risk level will be reflected in the "Patient Information" section.

Navigate to a worklist and select the "Filters" button. In the Worklist Filters locate the "Risk Level" field. Click the dropdown list to select a risk level to filter patients by.

Within the "Worklist Filters" pop-up, locate the "Risk Level" dropdown and click to display options.

Click the Risk Level or "Bubble" positioned to the left of the risk level to select it. Once selected, click the "Apply" button at the bottom of the pop-up to filter the worklist to only show patients with the selected risk level.

The Worklist should update to show only patients with the chosen filtered risk level

For more information on adding or using custom risk levels, not discussed in this article, chat with a ThoroughCare professional by clicking the blue chat bubble in the bottom right hand corner of every ThoroughCare screen!