ThoroughCare

Bulk Patient Upload via SFTP

Bulk Care Plan Export via SFTP

Developer Portal

A step-by-step guide on how to use the Healthwise Coach integration.

Healthwise Knowledge Coach

Information about what information is transmitted via the Health Data Exchange and how patient subscription functions.

Subscribing to the Health Data Exchange

This article describes how ThoroughCare ingests the yearly updates made by CMS to ICD-10 codes.

Deprecated ICD-10 Code Workflow

Easy tracking of Critical and Caution Severity Electronic Patient Readings

Device Readings Queue

ThoroughCare Reports

ThoroughCare Navigation Menu

Conveniently Create & Track To-Dos within a Practice Environment, Schedule and Document on Patient Interactions & Draft User-Specific Notes

User Panel

Grace Redifer

Jake Ratkovich

Maryanne Miller

ThoroughCare Tools that Make Managing Patients Easier

Helpful Tools

How to Delete all Future Patient Calls When Changing an Enrollment Status

Delete All Future Patient Calls

How to Complete a Patient-Centered Care Plan Assessment

Completing the Initial Care Plan Assessment

How to Log Time Spent on a Patient in a Given Month

Time Logging

Update and Track Progress to Patient Goals and Barriers in Real-Time.

Enhanced Care Plan - Goals and Barriers

Condition Assessments

How to Identify Undiagnosed Problems and Conditions as "Patient Reported"

"Patient Reported" Conditions

Custom care plan report templates can be built and saved to a practice for use with patient data.

Configurable Care Plan Report Templates

Care Managers can automatically receive clinically recommended action items generated from answers within patient assessments.

Assessment Recommendations Automation

Shane Usher

Patient Centered Care Plan

How to use the Bulk Actions Dropdown on the Worklist

Bulk Actions Dropdown

Using Patient Flags

Using the Risk Levels Page and Identifying Patient Risk

Practice Risk Levels

How to use the Insurance Coverages Page and Sort by Insurance Coverage

Using Insurance Coverages

Users can customize the position of worklist columns on Program pages as well as on Billing and Claims.

Configurable Ordering of Worklist Columns

Worklist Features

How to Specify Notifications a Patient can Receive and Navigating the Alerts Tab

Patient Notifications and Alerts Tab

ThoroughCare's New User Notifications Feature

User Notifications

View notifications and reports for missed calls & events.

Notifications for Missed Calls & Missed Call Report

Admins can update Care Manager notifications settings to ensure that team members are receiving notifications through preferred pathways.

Allow Admins to View/Manage User Notification Settings

Notifications

View, Print and Download Care Plans, Care Plan Updates, and Enrollment Statistics

Creating a Care Plan Summary

Reports and Summaries

Add a Patient's ICD 10 Codes to Properly Bill Medicare

Adding Conditions and ICD10 Codes

How to Upload Patient Documents in to the Patient Chart

Adding Patient Documents

How to Create and use Custom Patient Fields

Customizable Patient Fields

How to Use Your Personalized Patient Portal to Help Your Doctor Manage Your Health

Guide to Using the Patient Portal

Vitals Tab Functionality

Patient Chart

Understanding How to Utilize ThoroughCare's Programs

Navigating A Program Page

ThoroughCare offers a variety of screenings that can be documented on through the ‘Clinical Data’ tab of a patient chart.

Clinical Data: Screenings

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