System Enhancements
RPM Device Filtering Update
ThoroughCare has added a new, ‘Ordered’ status option to the RPM Worklist’s ‘Supplied Device’ column. This status reflects when a device has been ordered on a patient, but they do not currently have any devices actively set up.
TC ID Patient Search Option*
ThoroughCare now offers a practice option that enables users to search for patients using their TC ID. If you are interested in enabling this search option, please reach out to your ThoroughCare representative.
* Enhancement was created based on a user idea
Resolved Issues
Analytics
The Enrollment History Details sheet now populates the data entered in the enrollment modal’s ‘Updated by’ and ‘Notes’ fields
The Medication Adherence Details sheet is now loading successfully
The CCM Worklist’s ‘Last Care Plan’ column is now reflecting the correct date
The CCO Worklist’s ‘CCO Care Manager’ filter is now returning the expected results
The Minute Details sheet now displays the correct number of displayed rows
Billing & Claims
Time-based claims are now generating when the minimum amount of necessary time is logged
RPM time logs can now be deleted as needed
Calendar
The correct ‘Preferred Phone’ number is now always displayed in the interaction modals
Patient Chart
Smart Goals can now be edited and removed as needed
Devices can now be deleted from deceased patient records
Completed assessments are now populating with the correct format
The ‘Medical Necessity’ field is now saving at the time of program enrollment
Device readings with identical timestamps are now populating in the patient vital records as expected
Assessments can now be sent via text message without error
The TC Compass ‘Smart Summary’ is now displaying clinical review updates according to the day they are logged for instead of the date they were entered
For practices with the ‘Sync Care Team’ practice setting enabled, patient care teams are now fully updating when a change is made via a bulk action
Custom conditions are now populating a corresponding Problem card
The ‘Delete All Calls’ option, that appears when un-enrolling a patient, now effectively deletes all scheduled interactions
Worklists
Users can now perform bulk care plan sign offs after a patient has been inactivated from a program
The Device Readings Queue is not archiving all readings after 30 days of inactivity
Users
Users with the ‘Import/Create patient’ permission set option disabled can now document notes throughout the patient chart as needed

