ThoroughCare / Application Release Notes - April 14, 2026
Feature of the Month
Assessment Progress Bar*
ThoroughCare has made the assessment process easier with the addition of a progress bar that provides users with a visual cue that identifies which assessment questions have already been entered vs. the ones that are still in need of a response.
System Enhancements
Task Timer Reset Confirmation*
ThoroughCare has added a confirmation prompt to the Care Management Task Timer’s ‘Stop’ function. When a user clicks stop, a browser confirmation will now appear to verify the action before resetting the clock, preventing accidental loss of tracked time.
APCM Option Added to Care Plan Report
The Care Plan Report now offers an APCM program option that allows practices to populate APCM-related care plan documentation and program consent to patient reports. This addition removes the need to manage APCM conditions under multiple programs in order for the documentation to appear.
Time Zone Added to System-generated Timestamps
All system-generated timestamps now included the time zone associated with the time populated. This update removes all potential confusion related to practices that have users and/or patients across multiple time zones so that the exact time of documentation is always known.
Devices API Update*
ThoroughCare has updated the Device API endpoint to include a new custom extension timestamp, (ordered-at), capturing the date the device was ordered. This addition gives API users greater visibility into the device ordering timeline.
Automated Risk Levels Available Through API*
ThoroughCare has updated the GET/Patient endpoint to provide the ability to obtain patient automated Risk Levels through the API.
* Enhancement was created based on a user idea
Resolved Issues
Analytics
The Medication Adherence Details Sheet is now available for all practices
Billing & Claims
The Date of Service on RPM claims is now generated correctly when a patient has a combination of 99445 and 99454 claims across consecutive months.
Calendar
All schedule interactions are now mapped to the correct patient record
Integrations/API
Users are now receiving a 200 when updating valid values using the PATCH/v1/Patient endpoint
The PATCH/v1.3/Patient endpoint is now supporting the v1.3/Flag URL in the request body
Athena patient imports are now displaying an error message in the event a patient record fails to import
All new users are now available in GET/Practitioner
Patients with special characters in their first or last name are no longer appearing as subscribed to the ADT Data Feed when they fail Bamboo validation
Patient Chart
Transferred patient records are now displaying associated global patient flags
The Previous Call Notes field is now displaying in previous notes in chronological order
Timestamps now include the related time zone
The Program Eligibility Automation is now updating all existing patients at the time of enablement
All patient messages are now being successfully received into ThoroughCare
Worklists
The RPM Dashboard is now reflecting the correct number to match the number of patients listed in the worklist
The Time Log Bulk Action is now following practice management customizations
Users
To-Do automations are now being correctly assigned to only the documented Care Manager users
RPM Care Managers will now always receive critical reading notifications, even when the reading also triggers a consecutive abnormal reading alert
