Credentials can be added to a user when creating a new user profile in the ‘Create User’ modal, which can be found by navigating to the hamburger menu and clicking on 'Users', under 'Management'.

Additionally, you can modify an existing user through the ‘Edit User’ modal on this page.

In both modals, navigate to the ‘Credential’ field and enter in your preferred credentials.

When ready, scroll down to the bottom of the modal and depending on the modal either click ‘Create User’ or ‘Update User’ to save your changes.

NOTE: Multiple credentials can be added by placing a comma between when typing into the ‘Credential’ field.

In the example below, the user added ‘NP, MPH’ to their credential field.

NOTE: The ‘Suffix’ field was replaced with ‘Credential’ for creating and editing users. If a user wishes to add their suffix, then please type it into the ‘Credential’ field first, then followed by the user’s credentials.

A user's credential will populate next to their username on notes or addendums made on a patient’s chart and in other note areas within ThoroughCare software.

Note sections in ThoroughCare will display the date of note creation, the name of the user who made the note, and then the user's credential (in parentheses).

Addendum sections will display the same except that the text will have the tag 'updated by' before the username and credential.

NOTE: On the Clinical Review tab, move your cursor over the date of the note to have a hover-over tooltip display both a username and associated credential(s).

NOTE: Providers tab under a patient’s Care Management section will not show credentials as the note fields are plain text entry.