Feature of the Month
The Collaborative Care Model (CoCM)
ThoroughCare now supports the behavioral health program CoCM, and officially offers participating practices a dedicated patient registry that works as a daily to-do list rather than a static record by surfacing who is due for follow-up, whose symptom scores aren't improving, and who is ready for psychiatric consultation review. Assessment scores are tracked against each patient's baseline so treatment response is visible at a glance, and care team time accrues toward the CoCM code set (99492, 99493, 99494, and G2214) with billing thresholds applied as minutes are logged. Practices running integrated behavioral health can now enroll, manage, and bill using the same workflows they already utilize for their other care management programs.
New Features
Withings Watch Integration
ThoroughCare now supports Withings ScanWatch devices. The Withings integration has been extended beyond the Cellular Weight Scale to include two watch models, the ScanWatch Light and the ScanWatch 2. Once connected, the watch contributes five vital measurements to the platform: steps, distance, active energy burned, sleep duration, and awake count.
Resolved Issues
Billing & Claims
Submitted claims are now moving from the 'Ready to Bill' status to the 'Successfully Billed' status as expected
Dashboards & Worklists
The Transitional Care Management Dashboard is now reflecting the correct number of TCM Opportunities
Patient Chart
SMART Goals are populating on the patient's Care Plan Report as expected
All Care Plan sign-offs are now reflecting the user's time zone
Users
All user text notifications are now sending as expected

