Admins may view notification settings for individual users and edit the notifications settings as necessary.

First, proceed to the side-menu within ThoroughCare and click on the ‘Management’ option. Once expanded, find and select the ‘Users’ option at the bottom.

Find a user you would like to change notification settings for and select the ‘Edit’ button to the very right of their information within the table.

The ‘Edit User’ modal will then pop up. Click on the second tab labeled ‘Notification Settings.’

A list of notification settings will then be displayed for Admin to change.

Select a checkbox to enable a notification setting, and then it may be selected for ‘Push,’ ‘Email,’ and/or ‘Text’ pathways.

When satisfied with the settings, an Admin user may then scroll down to the ‘Update User’ button and click to save the changes.

NOTE: When an Admin user makes changes to another user’s notification settings, the other user will receive a notification informing them that their notification settings have been updated by an administrator.

Multiple users’ notification settings may be bulk updated through one set of actions. To do so, proceed to the side-menu within ThoroughCare and click on the ‘Management’ option.

Once expanded, find and select the ‘Users’ option at the bottom.

To select multiple users, use the checkboxes to the left of each user’s information within the table or use the top checkbox to select all users showing on a page.

Once all desired users have been selected, navigate to the ‘Bulk Actions’ button located above the table and click on it. Then select the ‘Notification Settings’ option from the drop-down.

Notification setting checkboxes may then be changed in bulk for all the users that were selected. Select a checkbox to enable a notification setting, and then it may be selected for ‘Push,’ ‘Email,’ and/or ‘Text’ pathways.

When satisfied with the settings, an Admin user may then scroll down to the bottom of the modal and click the ‘Save’ button.

All selected users will then have their notification settings changed and be notified that there was a change.

To access other helpful ThoroughCare articles in the Knowledge Base or to get help from the ThoroughCare Support team members, click the ‘i’ icon in the top right corner of the software next to the username and use the appropriate link!