Helpful Tools
ThoroughCare Tools that Make Managing Patients Easier
Bulk Patient Upload via SFTP
Bulk Care Plan Export via SFTP
Developer Portal
Healthwise Knowledge CoachA step-by-step guide on how to use the Healthwise Coach integration.
Subscribing to the Health Data ExchangeInformation about what information is transmitted via the Health Data Exchange and how patient subscription functions.
Deprecated ICD-10 Code WorkflowThis article describes how ThoroughCare ingests the yearly updates made by CMS to ICD-10 codes.
Device Readings QueueEasy tracking of Critical and Caution Severity Electronic Patient Readings
ThoroughCare Reports
ThoroughCare Navigation MenuNavigating the ThoroughCare Menu
User PanelConveniently Create & Track To-Dos within a Practice Environment, Schedule and Document on Patient Interactions & Draft User-Specific Notes
Delete All Future Patient CallsHow to Delete all Future Patient Calls When Changing an Enrollment Status
Completing the Initial Care Plan AssessmentHow to Complete a Patient-Centered Care Plan Assessment
Time LoggingHow to Log Time Spent on a Patient in a Given Month
Enhanced Care Plan - Goals and BarriersUpdate and Track Progress to Patient Goals and Barriers in Real-Time.
Condition AssessmentsHow to Complete a Condition Assessment
"Patient Reported" ConditionsHow to Identify Undiagnosed Problems and Conditions as "Patient Reported"
Configurable Care Plan Report TemplatesCustom care plan report templates can be built and saved to a practice for use with patient data.
Assessment Recommendations AutomationCare Managers can automatically receive clinically recommended action items generated from answers within patient assessments.
Bulk Actions DropdownHow to use the Bulk Actions Dropdown on the Worklist
Using Patient FlagsHow to Use Patient Flags
Practice Risk LevelsUsing the Risk Levels Page and Identifying Patient Risk
Using Insurance CoveragesHow to use the Insurance Coverages Page and Sort by Insurance Coverage
Configurable Ordering of Worklist ColumnsUsers can customize the position of worklist columns on Program pages as well as on Billing and Claims.
Patient Notifications and Alerts TabHow to Specify Notifications a Patient can Receive and Navigating the Alerts Tab
User NotificationsThoroughCare's New User Notifications Feature
Notifications for Missed Calls & Missed Call ReportView notifications and reports for missed calls & events.
Allow Admins to View/Manage User Notification SettingsAdmins can update Care Manager notifications settings to ensure that team members are receiving notifications through preferred pathways.
Adding Conditions and ICD10 CodesAdd a Patient's ICD 10 Codes to Properly Bill Medicare
Adding Patient DocumentsHow to Upload Patient Documents in to the Patient Chart
Customizable Patient FieldsHow to Create and use Custom Patient Fields
Guide to Using the Patient PortalHow to Use Your Personalized Patient Portal to Help Your Doctor Manage Your Health
Vitals Tab FunctionalityMake managing patient vitals seamless
Patient Chart
Navigating A Program PageUnderstanding How to Utilize ThoroughCare's Programs
Clinical Data: ScreeningsThoroughCare offers a variety of screenings that can be documented on through the ‘Clinical Data’ tab of a patient chart.
ThoroughCare AssessmentsHow to Navigate ThoroughCare's Assessments Tab